Forum - Site & App - Photo Rejection Due to Sizing

Celestia1

Professional

3 years, 11 months ago by Celestia1

I apologize in advance as this is probably a repost, but I did sift through the first few forum pages on the Site & App section and did not find this question. Also, note that I am rather new to BB and may be unaware of quite a few things on the site.

Anyways I have a photo for pattern #76616 (a basic daisy chain) that has gotten rejected twice with mods sighting that "The photo is too small. Could you please try to upload it in a bigger resolution? Resizing, cropping, or taking a screenshot may be the potential cause of this issue." Totally fair, I too want good quality pictures on the site (shout out to the mods for all the great work they do). Where I am confused is that when I preview the image within my files on my mac it looks fine to me. Now I am no expert in computer tech matters but I like to think I know some stuff. The photo was taken (not in portrait mode, yes it was in focus) with my 2019 Pixel 4 XL which has a 12.2-megapixel camera and I transferred my image to my Mac via USB cable. After that, I did some light editing in Adobe Photoshop to adjust some shadows and add my username next to the bracelet as a watermark, nothing dramatic. No adjustments were made to the image ratio or sizing. I then took the edited photo directly from my files and submitted it for review by mods. I can think of nowhere in my process that would lead the image to change in size or resolution, particularly to the point where is twice rejected even after edits following the first rejection. Does anyone have any insight, is it image compression when I upload to BB? Would be good info to have going forward because at this point I'll probably just do it all over again with a new pic.

oceanknot

Bracelet King

3 years, 11 months ago by oceanknot

I’m not 100% sure, but I think the problem could be with the editing software you’re using. Braceletbook does compress photos, but I’ve haven’t had any issues with sizing because I just use the editing program on my phone camera. Sorry if this wasn’t really much help, but my only advice would be just to try a different editing software.

halokiwi

Moderator

3 years, 11 months ago by halokiwi

Images should be at least 1000x1000 pixels big.

Editing the picture the way you described could very well be the reason why your image is too small (I've seen this with similarly edited images before). Another reason might be the original image size when taking the photo. Make sure the device you are taking the picture with is set to a high enough setting. What also might affect it is transferring it from one device to another.

All the possible reasons are stated in the decline message and it is often difficult to figure out where the issue lays exactly so there are some things that generally help
- make sure the original image size is big enough
- ideally post from the device you took the picture with, transferring the picture to another device can make its size smaller
- make sure the editing program doesn't change the size, some apps let you select between different sizes you want to safe your image in

Celestia1 Professional	3 years, 11 months ago by Celestia1 I apologize in advance as this is probably a repost, but I did sift through the first few forum pages on the Site & App section and did not find this question. Also, note that I am rather new to BB and may be unaware of quite a few things on the site. Anyways I have a photo for pattern #76616 (a basic daisy chain) that has gotten rejected twice with mods sighting that "The photo is too small. Could you please try to upload it in a bigger resolution? Resizing, cropping, or taking a screenshot may be the potential cause of this issue." Totally fair, I too want good quality pictures on the site (shout out to the mods for all the great work they do). Where I am confused is that when I preview the image within my files on my mac it looks fine to me. Now I am no expert in computer tech matters but I like to think I know some stuff. The photo was taken (not in portrait mode, yes it was in focus) with my 2019 Pixel 4 XL which has a 12.2-megapixel camera and I transferred my image to my Mac via USB cable. After that, I did some light editing in Adobe Photoshop to adjust some shadows and add my username next to the bracelet as a watermark, nothing dramatic. No adjustments were made to the image ratio or sizing. I then took the edited photo directly from my files and submitted it for review by mods. I can think of nowhere in my process that would lead the image to change in size or resolution, particularly to the point where is twice rejected even after edits following the first rejection. Does anyone have any insight, is it image compression when I upload to BB? Would be good info to have going forward because at this point I'll probably just do it all over again with a new pic.
oceanknot Bracelet King	3 years, 11 months ago by oceanknot I’m not 100% sure, but I think the problem could be with the editing software you’re using. Braceletbook does compress photos, but I’ve haven’t had any issues with sizing because I just use the editing program on my phone camera. Sorry if this wasn’t really much help, but my only advice would be just to try a different editing software.
halokiwi Moderator	3 years, 11 months ago by halokiwi Images should be at least 1000x1000 pixels big. Editing the picture the way you described could very well be the reason why your image is too small (I've seen this with similarly edited images before). Another reason might be the original image size when taking the photo. Make sure the device you are taking the picture with is set to a high enough setting. What also might affect it is transferring it from one device to another. All the possible reasons are stated in the decline message and it is often difficult to figure out where the issue lays exactly so there are some things that generally help - make sure the original image size is big enough - ideally post from the device you took the picture with, transferring the picture to another device can make its size smaller - make sure the editing program doesn't change the size, some apps let you select between different sizes you want to safe your image in

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Photo Rejection Due to Sizing